Effective Date: October 28, 2025
Welcome to Blackhawk Protective Coatings (“Shop,” “we,” “our,” or “us”). By accessing or using our website, digital customer portals, quote request forms, and/or contracting our automotive and industrial protective coating services, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.
1. Service & Technical Disclaimer
Blackhawk Protective Coatings specializes in professional in-shop high-pressure plural-component polyurea spray-on truck bedliners, UV-resistant protective topcoats, rocker panel protection, and rust-inhibitive chassis undercoatings.
- Informational Content: All content, specifications, articles, and estimates on this website are provided for informational and educational purposes. While we strive for accuracy, actual vehicle conditions, prior paint work, existing rust, or aftermarket accessories may require adjustments to quotes or application scopes.
- Inspection Requirement: Final pricing and project timelines are subject to in-person physical inspection of the vehicle at our Royse City, TX intake bays.
- Cure Times & Care: While our hot-spray polyurea becomes tack-free in seconds, customers must observe recommended curing windows (4 to 6 hours for light duty, 24 hours for heavy abrasive hauling) to preserve coating integrity.
2. Eligibility & Age Restrictions
- Age Requirement: By accessing our digital forms, requesting quotes, and opting into SMS communications, you represent and warrant that you are at least 18 years of age. Our platforms and communications are strictly directed to individuals who are 18 and older.
- Authorized Representation: If you are requesting fleet quotes or drop-off scheduling on behalf of a business entity or commercial fleet, you represent that you have legal authority to bind that entity.
3. Appointments, Drop-Off & Cancellations
- Drop-Off Scheduling: Scheduling an in-shop application requires providing accurate customer contact information, vehicle specifications, and selecting an intake window.
- Cancellation Notice: We request that customers provide at least 24 hours of advance notice for appointment cancellations or rescheduling so bay capacity can be reallocated.
- Vehicle Condition: Trucks dropped off for bedliner application must have all loose items, toolboxes, fifth wheels, and heavy debris removed from the cargo box prior to drop-off unless installation/removal services have been pre-arranged.
4. User Responsibilities & Prohibited Activities
When using our website and communication channels, you agree to:
- Provide accurate, current, and complete personal and vehicle information.
- Use our quote and contact forms only for lawful, legitimate vehicle coating inquiries.
- Not submit automated spam, bot submissions, or malicious code to our serverless endpoints or forms.
- Not scrape, duplicate, copy, or redistribute our proprietary images, bedliner comparison graphics, or website text without prior written consent.
5. SMS / Text Messaging Terms
By opting in to receive SMS text messages from Blackhawk Protective Coatings, you agree to the following terms:
- Program Description: We send text messages to opted-in users for transactional purposes (e.g., appointment confirmations, quote estimates, vehicle drop-off reminders, completion alerts, and warranty details) as well as promotional purposes (e.g., shop announcements, seasonal discounts, customer satisfaction surveys, and special offers).
- Cancellation (Opt-Out): You can cancel the SMS service at any time. Just text "STOP" to the number from which you received the message. After you send the SMS message "STOP", we will send you a final message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply submit an inquiry or quote request as you did previously with the consent checkbox selected.
- Help & Support: If you are experiencing issues with our messaging program, you can reply with the keyword "HELP" for immediate assistance, or you can obtain support directly by emailing [email protected] or calling our shop at (469) 887-4866.
- Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
- Message & Data Rates: As always, standard message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interactions and service schedule. If you have any questions regarding your text or data plan, please contact your wireless provider.
- Privacy Policy: For details on our data protection practices, please review our Privacy Policy.
6. Third-Party Links & External Services
Our website may provide hyperlinks to third-party websites (such as driving directions, navigation maps, or material suppliers). These links are provided solely for your convenience. We do not endorse, oversee, or accept responsibility for the content, privacy practices, or accuracy of third-party domains.
7. Limitation of Liability & Warranty Scope
Blackhawk Protective Coatings delivers high-grade polyurea applications backed by our written warranty documentation provided upon vehicle completion.
- We are not liable for indirect, incidental, special, or consequential damages resulting from your use of this website, digital forms, or inability to access services.
- Pre-existing automotive defects, severe body rust, peeling factory paint outside the coated area, or structural frame issues remain the sole responsibility of the vehicle owner.
8. Intellectual Property
All logos, trademarks, original photography, videography, text, graphics, and page layouts displayed on this website are the proprietary intellectual property of Blackhawk Protective Coatings. Unauthorized reproduction, republication, or commercial redistribution is strictly prohibited.
9. Governing Law & Jurisdiction
These Terms of Service and any disputes arising out of or related to our website or protective coating services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action shall be brought exclusively in state or federal courts located in Rockwall County or Dallas County, Texas.
10. Changes to Terms
We reserve the right to amend or update these Terms of Service at any time. Any changes will become effective immediately upon posting to this website with a revised Effective Date. Continued use of our website or services following such revisions constitutes your binding acceptance.
11. Contact Us
If you have questions, comments, or support inquiries regarding these Terms of Service, please contact our team:
